FramesDirect Reviews

Extensive Collection: Offers a wide range of luxury brands like Gucci, Armani, and Ray-Ban, as well as cheaper frames and budget options.

Contacts: Most major contact brands are available.

Competitive Pricing: Although luxury eyewear can be expensive, FramesDirect offers relatively competitive pricing.

Lens Options: Single vision prescription lenses, progressive no-line lenses, and various lens materials are available.

Authorized Dealer: Buys directly from the suppliers and refuses to sell refurbished items. All eyewear is covered by manufacturer’s warranties.

Lens Quality: Lenses are supplied by The Essilor Group, the largest lens manufacturer in the world. This ensures the products have the absolute highest-quality lenses in the industry.

High-quality Lenses: Trained opticians are on staff to help in selecting lenses and verifying prescriptions.

Free Shipping & Easy Returns: Offers free shipping and easy returns, providing a risk-free shopping experience.

Price-match Guarantee: If a customer finds a lower price on another website within 14 days of purchase, FramesDirect will match the price.

Largest Selection: Established in 1996, it offers the largest selection of designer eyewear anywhere.

Large Selection: Offers over 300 brands of eyewear, including luxury brands like Gucci and Ray-Ban.

Competitive Prices: Provides affordable prices for a wide range of eyewear options.

Fast and Free Shipping: Offers free shipping with estimated times ranging from 3 to 11 days, and express shipping options available.

Good Customer Service: Customers praise the company for its customer service, including calls to confirm orders and updates on the order process.

Easy Ordering Process: The website allows easy filtering by brand, frame material, shape, color, and size, making it simple to find the right frames.

Good Return Policy: Has an easy return policy, which is beneficial for ensuring a good fit.

Mixed Reputation: Has a mixed reputation online, with some customers praising the service and others complaining about shipping issues, customer service, and the final sale policy for repeat returners.

No In-Person Try-On: Customers cannot try on glasses in person, which might be a drawback for some.

Limited Budget Options: While they offer some budget frames, the focus is on luxury eyewear, and budget options are limited.

Shipping Issues: Some customers have experienced delays and issues with tracking, which can be frustrating.

Final Sale Policy: For repeat returners, future purchases may be final sale, which can be a significant drawback.